Packages to drive Performance
Sometimes off the shelf is simply not enough
Sending one or two people to training can spark ideas—but real CX transformation happens when the whole organisation is aligned. Our CX Partner Package equips your entire CX team with tailored, practical content they can cascade across the business, turning learning into consistent action. You’ll also gain the power of an international CX benchmark, allowing you to assess your maturity and see exactly how you compare to others in your industry. Plus, with coaching from a certified CX Centric Coach, your team gets hands-on guidance to turn insight into measurable results.
CX Foundations (1 Day)
Learn the core principles of Customer Experience & Customer Centricity, practical tools, and proven methods to improve journeys. Align your organisation around the customer & create impact.
Certified CX-Centric Leader (3 days)
Send your managers and directors to learn about Customer Strategy, drive Customer-Centric Culture, measure the return on investment of CX and becoming a catalyst for change.
Certified CX Centric Analyst (3 days)
Send your analysts to learn personas, customer journey mapping, and leading voice of customer programmes. Packed full of examples and practical sessions.
Team Building Package
Need to drive customer focus? Want to orient around the customer? Strengthen collaboration and elevate performance with a Customer Experience Team Building Package.
CX Coach as a Service
Accelerate your CX success with CX Coach as a Service. Get expert guidance, tailored support, and ongoing coaching to embed customer-centric practices, empower teams, and drive continuous, measurable experience improvements.
Need something else? Get in touch!
If these packages don’t quite fit the bill, but you know you need support with Customer Experience then please get in touch!
Sectors we have worked with
CX Centric Summer School:
Begins 28th May 2026
Join professionals from around the world, coming together to learn, gain their certification and network all at the same time.
This has been one of the most dynamic trainings I’ve ever attended. It provided relevant, actionable insights that foster a culture of CX excellence. I would recommend every CX professional to take up this training
A great course to increase understanding on CX excellence within your organisation. Highlighting the importance of the whole customer journey & what challenges you might incur and how to overcome these. Very interactive, with some key examples and case studies. Have come away feeling inspired & with some new ideas to bring to the table
I recently attended the CX Winter School by CX Centric, and it was a game-changer for my professional development. The program provides a very clear roadmap for anyone looking to transition an organization toward customer-centricity. The seminars were highly interactive, and the focus on breaking down organizational silos was exactly what I needed. Highly recommend for aspiring CX Leaders!
Got a specific objective?
We’ve worked with countless organisations through the years supporting them on specific objectives around Customer Experience and Customer Centricity. Feel free to contact us and a team member will be there to advise you.