World class Customer Experience Certification

Level up your Customer Experience today.

CX Centric trainings and professional CX Centric certifications can help you up-level your skills, empower teams, and bring agility to your day-to-day work.

World’s best certification

World class certification for customer experience professionals.

Choose your method

We offer both in-person and on-demand training. You decide!

High Quality & Interaction

We don’t do boring & courses are constantly updated with latest research.


Featured Courses​

Wherever you are on your learning journey, CX Centric is here to help you achieve your goals.

Introduction to Customer Experience

Content is in-depth and well explained.

Get an in-depth understand of what customer experience can really do for your business.

£199

Customer Experience Leadership

This was very very resourceful. Practical & Engaging.

In today’s competitive business world, delivering an exceptional customer experience has become a critical success factor for any organization.

£999

Customer Experience Analysis

“Its been very educational & interactive”

This course is practical and useful and will give you a lot of tools and techniques to bring back to your organisations.

£999

300+

Students Trained

3

Certifications Available

500+

Organisations using CX Centric Frameworks


Available Modules

Introduction to Customer Experience & Customer Centricity

Customer Experience Vision & Strategy​

Building Customer-Centric Teams

Customer Experience Technology & Insights​

Customer Experience Design & Innovation​

Customer Experience Leader as a Catalyst

Start Learning and Grow
with the Community

Join a global community of Customer Experience Practitioners.

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Trusted by many household names from around the world.


  • I enjoyed the session because it was very practical. A great breakdown of customer experience and why its important to a business and most importantly how it can potentially improve revenue and reduce cost of operations.
    Robert Amanor-Boadu
    Head, Fleet Business & Commercial Partnerships, Wahu Mobility Limited.